Our step-by-step guide on how to sign out of your user account.
by Felicia Svensson and Pádraig Power, on Oct 14, 2024Do you want to know more about how you sign out from your personal account on an Apple or Android device? Then you have come to the right place!
Below we guide you through the handful of simple steps needed to sign out from your iCloud, Android or Samsung user account.
What are user accounts and why is it important to sign out or remove them when selling your device?
There are several types of user accounts, such as Google for Android or iCloud for Apple devices. These are your personal space where you can securely store information, files and settings. Through your user account, you can synchronise information and preferences across devices. You can connect user accounts to smartphones, smartwatches, laptops and tablets for example.
You are the only person who is able to sign out of your personal account, so therefore it is very important that you sign out of your account before you sell your device with us at refurbed!
More about iCloud user accounts and how you sign out
iCloud accounts allows you to use their products, such as Apple Pay, Mail, shared documents, reminders and more.
When you sign out of iCloud, you stop using its related services on your device. When you sign out, any information stored in iCloud remains available in iCloud. However, the information will be removed from your device unless you choose to keep a copy of that data when asked. To help prevent data loss, make sure that you have an up-to-date backup before signing out or removing anything from your current device.
How do I remove my iCloud account from my iPhone?
- Go to “Settings” and click on your name
- Scroll down to the bottom of the page
- Click on “Sign out”
- Enter your Apple ID Password and click “Turn off”
- Turn on the date that you want to keep saved on the device, if any
- Click on “Sign Out”
- Click “Sign Out” again to confirm that you want to go ahead and sign out of iCloud
More about Google user accounts and how you sign out
Google accounts allows you to use their products, such as Gmail, Drive and Calendar. When you remove your account, it will sign you out and remove the link to all apps on the device. Therefore we recommend to do this before you sell your smartphone to refurbed.
You have to deactivate and sign out of your user account once you have sold your device and before you send it. Google accounts need to be removed from a device before a factory reset is performed, otherwise there is a risk that the device will not be able to be used afterwards. Therefore, it is important that when you sell your Android device with refurbed, you have to sign out of your personal account before sending it to our partners.
Important note: removing the account from your phone or tablet won't delete the account and you can still use it on other devices and computers.
How do I remove my Google account from my smartphone?
- Open the Gmail app
- In the top right corner, click on your profile
- Click on “Manage accounts on this device”
- Choose your account
- Scroll down to the bottom, where you click “Remove account”
More about Samsung user accounts and how you sign out
Through your Samsung account you can access their services and manage your details, without having enter your credentials each time you visit their site.
How do I remove my Samsung account from my smartphone?
There are 3 ways in which you can stay signed out of your Samsung account:
- Log out of your Samsung account: click on the profile icon, located in the top right corner of your screen and select “Log out”.
- Change the password to your Samsung account. When you do this, you will be signed out from all of your current and existing sessions on all devices.
- Clear your browser cache and cookies: if you do this, you will be logged out of your current login session.
How do I log out of my user account if my smartphone does not turn on?
If your smartphone is not working or not turning on, you can sign out from another device where you are logged in. Just be mindful to pick the correct device you want to sign out from when you do so.
If you have any questions or would like to know more, please reach out to our customer service team or have a look at our FAQ page.
